This Agreement is a legally binding contract between you and Heather Thivierge/The Voiceover Chemist. Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. By using the Site, you represent that you have read, understood, and agree to be bound by this Agreement. If you are using the Site on behalf of an organization, you are agreeing to these Terms for that organization and warrant that you have the authority to bind that organization to these Terms.

I only collect Personally Identifiable Information (PII) that you voluntarily and directly provide to me when you submit a message through the contact form and the newsletter subscription form on my Site. The categories of information collected are:Category of Personal InformationSpecific Data Elements CollectedIdentifiersFirst Name, Last Name, Email Address, Phone NumberCommercial InformationProject Description (voluntarily provided details about a potential voice-over project or inquiry)I use tracking technologies (e.g., cookies, pixels) to collect personal data, however, I do not collect sensitive personal information, geolocation data, or payment information through either form.

I process your Personal Information on the lawful basis of legitimate interest and to take steps at your request prior to entering into a contract.The purposes for which I collect and use this information are strictly limited to:Communication: To respond directly to your specific inquiries, questions, and requests submitted via the contact form.Promotion: To send subscribers my newsletter. Business Development: To assess your project description, evaluate the potential scope of the work, and discuss a voice-over service contract with you.Customer Relationship Management: To maintain a record of my communications with potential and existing clients.

No Sale of Personal Information: I do not sell, rent, trade, or otherwise transfer your Personal Information to outside parties for their direct marketing purposes, as defined under applicable privacy laws (e.g., CCPA/CPRA).Sharing for Business Operations (Service Providers): I may share your Personal Information with trusted third-party Service Providers who assist us in operating our business and providing our services, strictly under the condition of confidentiality. These may include, but are not limited to:Email Service Providers (for professional communication).Customer Relationship Management (CRM) tools (for managing contacts and project inquiries).Website hosting providers (for data storage).These Service Providers are contractually prohibited from using your Personal Information for any purpose other than to provide services on our behalf.Legal and Safety Requirements: I will disclose your information where required to do so by law, court order, or subpoena, or if I reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our terms of use or to protect the security or integrity of our Service; and/or (c) exercise or protect the rights, property, or personal safety of The Voiceover Chemist, my clients, or others.

I implement reasonable and appropriate technical and organizational security measures designed to protect your Personal Information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. My security practices include, but are not limited to, using secure, encrypted connections for my website and limiting access to Personal Information to authorized personnel on a need-to-know basis.

I retain your Personal Information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically for the duration of our business relationship or until a reasonable period thereafter to address potential legal obligations or ongoing inquiries. Once the data is no longer necessary, I will securely delete or anonymize it.

Depending on your location (e.g., EU, UK, California), you may have the following rights regarding the Personal Information I hold about you. To exercise any of these rights, please contact us using the information provided in Section 1.The Right to Know/Access: You have the right to request information about the categories and specific pieces of Personal Information I have collected about you, the sources of that information, and the purposes for collecting or sharing it.The Right to Correction/Rectification: You have the right to request that I correct any inaccurate Personal Information I hold about you.The Right to Deletion/Erasure: You have the right to request the deletion of your Personal Information, subject to certain legal exceptions.The Right to Object: You have the right to object to the processing of your Personal Information based on our legitimate interests.The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe my processing of your Personal Information violates applicable law.I will not discriminate against you for exercising any of your privacy rights.

I reserve the right, at my sole discretion, to modify or replace these Terms at any time. I will update the Effective Date at the top of this page to reflect the date the new Terms take effect. By continuing to access or use this Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site.